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Most of the enhancements in this latest edition are under the hood. I ran my hands-on tests simultaneously with this product and the free edition and got the same results. Rather, the free product is a stripped-down version of Kaspersky Security Cloud, with a shield icon marking premium features as requiring upgrade. Interestingly, the interface for Kaspersky's free antivirus is not based on that of the premium edition, reviewed here. I found that the first time I invoked the on-screen keyboard, Kaspersky required a reboot. By default, it includes a number pad and arrow keys, but you can shrink those away if you don't need them. The purpose of the On-Screen Keyboard is to protect your entry of sensitive information against keyloggers, even hardware keyloggers. There's a status panel at the top, a More Tools button at the bottom, and button-panels for Scan, Database Update, Reports, and On-Screen Keyboard. Kaspersky's main window hasn’t changed much in my last few reviews, with the same slightly textured white background and plenty of whitespace.
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With McAfee, that same $59.99 price lets you install protection on every Windows, macOS, Android, and iOS device in your household. Norton AntiVirus Plus costs $59.99 too, but that gets you just one license. That’s pretty standard, though F-Secure gives you three licenses for just $39.99. You pay $59.99 per year for a three-license Kaspersky subscription, or $79.99 for five licenses.
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More important, this antivirus gives you full access to tech support via phone and live chat. The core antivirus is the same excellent protection as what you get with Kaspersky Security Cloud Free, without the clutter that comes from all the unavailable premium-only features. It earned top or near-top scores in every test by every lab that we follow and did well in our own tests as well.
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But there’s no similar sniff test for antivirus software, so how do you choose? The independent antivirus testing labs, which evaluate and rate dozens of antivirus solutions, can help, and they declare Kaspersky Anti-Virus a winner. When you go to buy a cantaloupe, you can choose a good-looking one, pick it up, and sniff it for ripeness.
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Do not blame the consultant if they do not explain you how to clear the system registry and offer you to a contact service center instead. Please note that support channels have its limitations and not all issues can be solved via the phone. That is why, please describe your problem including as many details as possible, such as: when the issue started to occur, what happened before that, what have you tried to do to fix the issue. The consulting person may not be aware of the facts that are obvious to you. All information the support will operate to solve your issue is received from you. Please keep in mind that the consulting engineer cannot see your device. Try to remember which applications you have recently removed.
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Also, you can find your activation code on My Kaspersky, you have added it to your account. You can find it in the email message from the online store or in the User Guide if you bought the solution in a box. If you are using a Kaspersky Lab solution for home: Please be ready to provide the following information: Please find the information for your region on the Consumer Support Contacts page (for home solutions) or Business Support Contacts page (for business solutions). You can contact technical support during phone support operation hours.